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Frequently Asked Questions
1. How do I order Nature Doctor products?

2. How do I pay for my order?

3. Is the ordering process secure?

4. Is my personal and payment information safe?

5. Are Nature Doctor products hypoallergenic?
6. Are Nature Doctor products tested on animals?

7. What type of ingredients do Nature Doctor products contain?

8. Are Nature Doctor products environmentally safe?

9. How do I use Nature Doctor products?

10. Can Nature Doctor products heal my existing skin or medical condition?
 
1. How do I order Nature Doctor products?
We make ordering our Nature Doctor products both simple and safe. Simply complete and submit our online order form. If you prefer, we've also made available a fax order form, which can be printed and submitted 24 hours a day. All orders are reviewed and confirmed by one of our staff.
2. How do I pay for my order?
Nature Doctor accepts Visa and MasterCard. Both our online and fax order form provides space to include your payment information. However, your credit card will not be charged upon submission of our online order form. Once your order is reviewed and confirmed, one of our staff will manually process your credit card. Additionally, we accept personal and business checks. However, all payments by check must clear our bank prior to shipping.
3. Is the ordering process secure?
Yes, because we do not process your order online and in real time, there is no chance of your payment information being intercepted by a third party.
4. Is my personal and payment information safe?
Absolutely. Nature Doctor never sells or provides our customers' information to any third party. This means no unsolicited emails, junk mail, or unwanted offers.
5. Are Nature Doctor products hypoallergenic?
Yes, all Nature Doctor are completely hypoallergenic. We use only the highest quality, all natural ingredients. However, no company, including ours, can 100% guarantee that an allergic reaction won't occur. If you experience any allergic reaction from any of our products, we will be happy to provide you with a full refund.
6. Are Nature Doctor products tested on animals?
No, our products are never tested on animals.
7. What types of ingredients do Nature Doctor products contain?
Nature Doctor products maintain the highest standard of natural ingredients. The only non-natural ingredients found in our products are strictly used as preservatives and are found in very minimal quantity.
8. Are Nature Doctor products environmentally safe?
Yes, our products are packages in recycled containers and contain no harmful chemicals or additives.
9. How do I use Nature Doctor products?
Nature Doctor products have specific usage instructions clearly marked on all containers. If you have any specific usage questions, please feel free to contact us.
10. Can Nature Doctor products heal my existing skin or medical condition?
Nature Doctor cannot and will not make any direct medical claims. However, our customers have reported a variety of conditions, which have been healed or reduced as a result of using our products.
 
Nature Doctor
P.O. Box 13052
La Jolla, California 92039
1-888-4-ECOLOGY
1-858-997-0505 Fax

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